Privacy Policy

Humming Bird Publisher (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our publishing and related services. By using our site or services, you agree to this policy. For terms of use, see our Terms & Conditions.

1. Information we collect

We may collect:

• Contact and identity data: name, email address, phone number, billing or mailing address, and similar details you provide in forms, consultations, or agreements.
• Project content: manuscripts, outlines, cover briefs, marketing materials, and other files you submit for publishing, editing, design, or promotion.
• Account & technical data: login identifiers if we offer accounts; IP address, browser type, device information, and general usage data collected through cookies and similar technologies (see below).
• Payment information: processed by our payment partners; we typically receive confirmation of payment rather than full card numbers stored on our servers.

2. How we use your information

We use the information above to:

• Provide, manage, and improve our services (including editing, design, publishing, and marketing support);
• Communicate with you about your project, quotes, invoices, and support requests;
• Operate and secure our website, prevent fraud, and comply with law;
• Analyze aggregated or de-identified usage to improve our site and offerings.

3. Legal bases (where applicable)

Depending on your location, we may rely on performance of a contract, legitimate interests (e.g., operating our business and securing our systems), consent (e.g., certain marketing cookies or emails where required), or legal obligation.

4. Sharing of information

We do not sell your personal information. We may share information with:

• Service providers who assist us (e.g., hosting, email delivery, payment processing, print or distribution partners) under confidentiality and data-processing terms appropriate to their role;
• Professional advisers when necessary (e.g., lawyers, accountants);
• Authorities when required by law, subpoena, or to protect rights, safety, or security.

We require third parties to use information only as needed to provide their services to us.

5. Cookies & similar technologies

Our site may use cookies and similar tools to remember preferences, understand traffic, and improve performance. You can control cookies through your browser settings. Some features may not work if cookies are disabled.

6. Data retention

We retain information for as long as needed to fulfill the purposes above, including ongoing projects, legal, tax, and accounting requirements, and dispute resolution. Project materials may be retained according to your agreement or industry practice unless you request deletion subject to legal limits.

7. Security

We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing or to data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. We may need to verify your identity before responding.

9. Children’s privacy

Our services are not directed at children under thirteen (13), and we do not knowingly collect personal information from children without appropriate parental consent. If you believe we have collected such information, please contact us and we will take steps to delete it where required.

10. International users

If you access our site from outside the United States, your information may be processed in the U.S. or other countries where we or our providers operate, which may have different data protection laws than your country.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of our site or services after changes constitutes acceptance of the updated policy, where permitted by law.

12. Contact us

For privacy questions or requests, contact us at [email protected] or at: 400 S Hope St Los Angeles, CA 90071, United States.